Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

Our standard MOQ is one 20ft container. We also accommodate trial orders for new partners — contact us for details.

Question 2

Which countries do you export to?

Accepted Answer

We export to the Middle East, Europe, and the United States, including Saudi Arabia, UAE, Qatar, Kuwait, Turkey, Germany, France, the Netherlands, and the USA.

Question 3

Can you provide private label and custom packaging?

Accepted Answer

Yes. We offer OEM private-label packaging and custom briquette sizes for shisha and BBQ markets.

Question 4

What documents are included with each shipment?

Accepted Answer

Each export shipment includes a COA, MSDS, Certificate of Origin, and SGS test report upon request.

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Frequently Asked Questions